Privacy Policy
🔒 Privacy Policy
Last Updated: [2026.07.25]
This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, create an account, contact customer support, or place an order.
We understand that privacy is especially important when purchasing personal wellness and intimate products. We are committed to handling your personal information and order details carefully, respectfully, and confidentially.
By using our website, you acknowledge the practices described in this Privacy Policy.
- Information We Collect
We may collect personal information directly from you, automatically through your device, or from trusted service providers.
💗 Information You Provide
When you place an order, create an account, subscribe to marketing communications, or contact us, we may collect:
Your full name
Billing and shipping address
Email address
Telephone number
Order and purchase information
Product selections
Customer support messages
Reviews or feedback you submit
Account login information
Payment and billing information
Payment transactions are processed by third-party payment providers. We do not normally receive or store your complete credit or debit card number.
🌐 Information Collected Automatically
When you visit or interact with our website, we may automatically collect:
IP address
Browser type
Device type
Operating system
Approximate location
Pages viewed
Products viewed
Items added to your cart
Referral source
Date and time of visits
Website interactions
Cookie identifiers
Advertising and analytics data
This information helps us operate the website, understand customer behavior, improve performance, prevent fraud, and provide relevant advertising.
- Sensitive Order Information
We recognize that orders involving adult personal wellness products may be private or sensitive.
We take reasonable steps to limit access to:
Products you view or purchase
Order history
Customer support conversations
Shipping information
Billing and payment information
This information is used only when reasonably necessary to process your order, provide customer support, prevent fraud, comply with legal obligations, or improve our services.
We do not publicly disclose your order details or product selections.
- How We Use Your Information
We may use your personal information to:
Process and fulfill your order
Confirm payment
Arrange shipping and delivery
Send order confirmations and tracking updates
Provide customer service
Manage returns, refunds, or replacements
Verify that customers meet applicable age requirements
Detect and prevent fraud or unauthorized transactions
Maintain website security
Improve our products, website, and customer experience
Remember your shopping preferences
Measure website and advertising performance
Display relevant marketing and advertising
Send promotional emails or messages when you have provided consent
Comply with applicable legal, tax, accounting, and regulatory obligations
You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the message.
4.Age Requirement
Our website and products are intended only for adults aged 18 or older, or the legal age of majority in their place of residence, whichever is higher.
We do not knowingly collect personal information from minors.
If we discover that personal information has been collected from someone who does not meet the applicable age requirement, we may delete the information and cancel any related account or order.
Parents or legal guardians who believe that a minor has provided personal information through our website should contact us.
- Payment Information
Payments are processed through secure third-party payment providers.
These providers may collect and process information such as:
Cardholder name
Billing address
Payment card information
Transaction information
Fraud-prevention information
We do not normally store complete payment card details on our own servers.
Payment providers process your information according to their own privacy policies and security practices.
- Discreet Packaging and Billing
We understand the importance of protecting your privacy throughout the purchasing process.
Orders are shipped in plain, discreet packaging whenever possible. Product names, images, and sensitive descriptions will not appear on the outside of the parcel.
The billing description shown on your bank or card statement may use our company name, payment processor name, or another general business descriptor.
Please review the payment information shown during checkout for available details.
- Cookies and Tracking Technologies
Our website may use cookies, pixels, tags, local storage, and similar technologies.
These technologies may be used to:
Keep the website functioning properly
Remember your shopping cart
Save your preferences
Understand how visitors use our website
Measure website traffic and performance
Prevent fraud and improve security
Personalize content
Measure marketing campaigns
Show relevant advertisements
Cookies may be placed by us or by third-party services, including analytics, payment, advertising, and social media providers.
You may manage or disable cookies through your browser settings or any cookie preference tools available on our website.
Disabling certain cookies may affect website functionality, checkout, or saved preferences.
- Advertising and Analytics
We may work with advertising and analytics providers, including platforms such as Meta, Google, TikTok, or similar services.
These providers may collect information about your browser, device, website visits, and interactions with advertisements.
This information may be used to:
Measure advertising performance
Understand how customers find our website
Create advertising audiences
Prevent repeated or irrelevant advertisements
Show advertisements that may be more relevant to your interests
Depending on your location, you may have the right to limit or opt out of certain advertising-related data processing.
- How We Share Information
We may share personal information only when reasonably necessary with trusted service providers that help operate our business.
These providers may include:
Shopify or other e-commerce platforms
Payment processors
Shipping carriers
Fulfillment centers
Customer support providers
Email and communication services
Fraud-prevention providers
Website hosting and security providers
Analytics services
Advertising platforms
Professional advisers
Government or regulatory authorities when legally required
These providers may access only the information needed to perform their services and are subject to their own contractual and legal obligations.
We do not publicly disclose customer order information.
We do not sell personal information for direct monetary payment. However, some advertising or analytics activities may be classified as data sharing or selling under certain privacy laws.
- International Data Transfers
Our website, service providers, payment processors, and fulfillment partners may operate in different countries.
As a result, your personal information may be processed or stored outside your country of residence.
Where required, we take reasonable steps to ensure that international data transfers are handled using appropriate legal and security protections.
- Data Retention
We retain personal information only for as long as reasonably necessary to:
Complete transactions
Provide customer support
Maintain business and tax records
Resolve disputes
Prevent fraud
Enforce agreements
Comply with legal obligations
The length of time information is retained may vary depending on the type of information and the reason it was collected.
When information is no longer required, we may delete or anonymize it.
- Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
These measures may include:
SSL encryption
Secure payment processing
Restricted access to customer information
Account and system security controls
Fraud detection
Security monitoring
However, no internet transmission, website, payment system, or electronic storage method can be guaranteed to be completely secure.
Customers are responsible for keeping their account passwords and login information confidential.
- Your Privacy Rights
Depending on your location, you may have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of certain information
Request a copy of your information
Object to or restrict certain processing
Withdraw consent
Opt out of promotional communications
Limit certain targeted advertising activities
Request information about how your data is shared
To exercise a privacy right, please contact us using the details provided below.
We may need to verify your identity before completing your request.
Some information may need to be retained when required for legal, security, fraud-prevention, tax, accounting, or transaction-record purposes.
- Marketing Communications
We may send promotional emails or messages when you subscribe, provide consent, or where otherwise permitted.
You may unsubscribe at any time by:
Selecting the unsubscribe link in an email
Updating your communication preferences
Contacting customer support
You may still receive essential messages related to orders, payments, shipping, account security, or customer support.
- Third-Party Websites
Our website may contain links to third-party websites, payment services, social media platforms, or shipping providers.
We do not control these third parties and are not responsible for their content, security practices, or privacy policies.
We recommend reviewing the privacy policy of any third-party service before providing personal information.
- Business Transfers
If our business is sold, merged, reorganized, financed, or transferred, customer information may be included as part of the business transaction.
Any receiving organization will be required to handle personal information in accordance with applicable privacy obligations.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, business practices, technologies, or legal obligations.
Updates will be posted on this page with a revised “Last Updated” date.
We encourage customers to review this page periodically.
🔒 Your Privacy Matters
We are committed to providing a private, respectful, and secure shopping experience.
Your choices are personal, and we take the confidentiality of your information seriously.