📦 Shipping Policy

Thank you for shopping with us.

We are committed to delivering your order safely, discreetly, and as quickly as possible while protecting your privacy throughout the entire shipping process.

🌍 Shipping Locations

Shipping availability may vary depending on local customs regulations and carrier restrictions.

⏱ Order Processing Time

All orders are normally processed within 1–3 business days.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During sales, holidays, or periods of high demand, processing may require additional time.

🚀 Estimated Shipping Time

Estimated delivery times vary by destination:

United States: 7–12 business days

United Kingdom: 6–10 business days

Europe: 7–12 business days

Canada and Australia: 8–15 business days

Please note that these delivery times are estimates and are not guaranteed.

Delays may occur due to customs inspections, local carrier issues, severe weather, holidays, or other circumstances beyond our control.

🔒 Discreet Packaging

We understand that privacy is important.

All orders are shipped in plain, discreet packaging. Product names, images, and sensitive descriptions will not appear on the outside of the parcel.

The shipping label will only include the information required for delivery.

🔍 Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.

Please allow approximately 2–5 business days for the tracking information to appear or update after shipment.

Tracking updates may occasionally be delayed while the package is transferred between carriers or customs facilities.

🌐 Customs, Duties and Import Regulations

International orders may be subject to customs inspections, import duties, taxes, or local restrictions.

Customers are responsible for checking whether the ordered products are permitted in their country or region.

Any customs fees, import duties, or local taxes are the responsibility of the customer unless otherwise stated at checkout.

We are not responsible for delays, additional fees, confiscation, or rejection caused by local customs authorities.

🔋 Products Containing Batteries

Some rechargeable products contain lithium batteries and may be subject to additional carrier or air-shipping restrictions.

As a result, certain products may require alternative shipping methods or longer delivery times.

Shipping availability will be confirmed during checkout whenever possible.

❗ Incorrect or Incomplete Address

Please make sure your shipping address, name, phone number, and postal code are correct before completing your order.

We are not responsible for packages that are delayed, lost, returned, or delivered incorrectly because of inaccurate or incomplete information provided at checkout.

Contact us as soon as possible if you notice an error. Once the order has been processed or shipped, we may not be able to change the delivery address.

We aim to respond within 24–48 business hours.

Your privacy, satisfaction, and shopping experience are important to us.